1. Conference and Conventions: A global industry
2nd edition
By Tony Rogers
Butterworth-Heinemann, Elsevier
2. Services Marketing: Concepts, Strategies, and Cases
4th edition
By K.Douglas Hoffman and John E.G Bateson
South-Western Cengage Learning
3. Management: Core concepts and applications
2nd Australasian Edition
By Paul Davidson, Alan Simon, Peter Woods, Ricky W.Griffin
Wiley
4. Strategic Management
3rd Edition
By Hubbard Rice Beamish
Pearson Education Australia
5. Humam Resource Management: Strategies and Processes
6th Edition
By Alan Nankervis, Robert Compton, Marian Baird
Cengage Learning
6. Customer Behaviour: Customer behaviour and beyond
Pacific Rim edition
By Robert Widing, Jagdish N. Sheth, Sue Pulendran, Banwari Mittal, Bruce Newman
Cengage Learning
7. Marketing for Hospitality and Tourism
4th Edition
By Philip Kotler, John T. Bowen, James C. Makens
Pearson Prentice Hall
8. Hotel Management and Operations
4th Edition
By Denny G. Rutherford, Michael J. O'Fallon
Wiley
9. Hotel Front Office Management
4th Edition
By James A. Bardi
Wiley
10. At Your Service: A hands-on guide to the Professional Dining Room
By John W.Fischer
The Culinary Institute of America
Wiley
11. Developing Hospitality Properties and Facilities
2nd Edition
By Josef Ransley and Hadyn Ingram
Elsevier
12. Hospitality Management Accounting
9th Edition
By Martin G. Jagels
Wiley
13. Food and Beverage Cost Control
4th Edition
Lea R. Dopson, David K. Hayes, Jack E. Miller
Wiley 作者: jackdong1988 时间: 15-11-2011 08:56
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