[Hiring] Warehouse/Customer Service Assistant

hr@powerark

招聘信息

所在城市:

阿德雷德 Welland 5007

具体职位:

技师/工人/学徒 Warehouse/Customer Service Assistant

公司名称:

Powerark Solar Pty Ltd

工作性质:

全职

联系人:

Powerark HR

电话:

邮箱:

[email protected]

Job Description

Who we are

Powerark Solar is one of the top 5 solar distributors in Australia. Our market covers the entire country and parts of other South East Asian. We are headquartered in Melbourne with four other branches across 4 states (WA, NSW, QLD, SA). Our main business to distribute a range of products from Panels to electrical components for our customers in residential and commercial sector.

About the Role

This is an All rounder role!! We are looking for a warehouse/customer service assistant to join our team and drive business outcomes. This is not only a job, but also a career.

Your key account abilities include the following areas:

• Forklift duties - Loading/unloading trucks, moving stock around the warehouse.
• Container unloading.
• Placing of stock into warehouse racking.
• Order picking – Manual.
• Daily data entry.
• Cycle counting.
• Keeping warehouse clean and tidy.
• Receiving incoming goods.
• Picking and packing of orders.
• Completing physical work including manual handling and lifting duties.
• Abide by strict OH&S rules at all times.
• Other general warehouse duties when required.
  
  

• Customers Sales Order Process (from PO to after-sales), take orders from customers/sales rep via phone, emails or other means and create orders in system and check details with customers/ sales rep
• First Point of Contact for daily orders
• Understand the current and incoming stock levels to manage customer expectations
• Credit card payment process/record/filing
• Liaise with internal department to ensure a smoother sales procedures and customer experience.
• Notify the Account managers and the customer with the correct sales process
• Educate the customers about the sales process to ensure the orders are processed in a timely manner
• Release the stock upon payment/ credit terms and ask for payment if needed
• Ensure the invoice as sent to customers from our system
• End of Month customer report sales & Account activity
• Identify any potential sales opportunities
• Communicate with the reverent account manager with the sales opportunities
• Successfully deliver the orders within the right timeframe and right place
• Escalate issues to the managers if the order cannot be fulfilled
• Communicate with customers with the issues on the order
• Problem solving if some unexpected happened with the orders
• General Office experience - must be computer literate
• Any other job as advised by manager
  
  

To be successful in this role you will have:

• At least 2 year Full-time working rights in Australia
• Mandarin will be a Big Bonus to this Position
• Good time management, multitasking and organisational skills
• Strong interest in customer service skills
• Solid work ethic with an ability to work in a fast-paced environment
• Excellent computer skills, specifically Microsoft office package (Word & Excel)
• Excellent attention to detail
• Native English speaker preferred
  
  

Job Type: Full-time

PLease send your CV to [email protected]