全職文員 Invoice/Administration Clerk

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全職文員
Invoice/Administration Clerk
Best Food Service Pty Ltd
Regency Park, SA (On-site)
$28-$30/hr plus super
·      We are a food wholesaler of both dry and frozen foods based in Regency Park SA.
·      We distribute different food items to restaurants, takeaway outlets, independents supermarkets and wholesalers.
·      We are looking for a full time Telesales/AdministrationClerk to join our team for an immediate start.
Responsibilities:
·      Effectively communicate with customers whilst taking their orders.
·      Be able to provide general product information to customers.
·      Assist with resolving customer complaints and disputes
·      Regularly update customer and delivery details.
·      Promote company products and ‘up-sell’ and close deals over the phone.
·      Accurately create invoice and packing slips for warehouse to pick and pack goods within a reasonable time frame.
·      Manage customer accounts so that all payment terms are met.
·      Work closely with both warehouse and sales team to complete daily manifest both at the start and end of day.
·      Assist Branch and Sales Manager when required.
·      Work closely with all warehouse staff with dailychecking of stock and assist in stock take when required.
·      Liaise with warehouse to ensure timely deliveries, stock accuracy, delivery discrepancies and other customer related matters.
·      Place local fulfilment orders as required.
·      Enter supplier purchase orders and invoices into CRM system.
·      Ensuring company policy and procedures and work health safety standards and HACCP are adhered to.
·      Represent the company with professionalism and superior customer service.
Requirements:
·      Good listening and communication skills.
·      Be highly organised with a can-do attitude.
·      Be able to work under pressure and meet deadlines.
·      Be able to provide excellent customer service.
·      Have good attention to detail.
·      Be flexible.
·      Highly regarded if you have language skills in either Chinese, Thai, Vietnamese or Korean.
·      Permanent residency in Australia.
Please submit your resume and a cover letter to  [email protected]
Only shortlisted candidates will be contacted for an interview.