Invoice/Administration Clerk

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Invoice/Administration Clerk

Best Food Service Pty Ltd

Regency Park, SA (On-site)

$28-$30/hr plus super

·      We are a food wholesaler of both dry and frozenfoods based in Regency Park SA.

·      We distribute different food items torestaurants, takeaway outlets, independents supermarkets and wholesalers.

·      We are looking for a full time Telesales/AdministrationClerk to join our team for an immediate start.

Responsibilities:

·      Effectively communicate with customers whilsttaking their orders.

·      Be able to provide general product informationto customers.

·      Assist with resolving customer complaints anddisputes

·      Regularly update customer and delivery details.

·      Promote company products and ‘up-sell’ and closedeals over the phone.

·      Accurately create invoice and packing slips forwarehouse to pick and pack goods within a reasonable time frame.

·      Manage customer accounts so that all paymentterms are met.

·      Work closely with both warehouse and sales teamto complete daily manifest both at the start and end of day.

·      Assist Branch and Sales Manager when required.

·      Work closely with all warehouse staff with dailychecking of stock and assist in stock take when required.

·      Liaise with warehouse to ensure timelydeliveries, stock accuracy, delivery discrepancies and other customer relatedmatters.

·      Place local fulfilment orders as required.

·      Enter supplier purchase orders and invoices intoCRM system.

·      Ensuring company policy and procedures and workhealth safety standards and HACCP are adhered to.

·      Represent the company with professionalism andsuperior customer service.

Requirements:

·      Good listening and communication skills.

·      Be highly organised with a can-do attitude.

·      Be able to work under pressure and meetdeadlines.

·      Be able to provide excellent customer service.

·      Have good attention to detail.

·      Be flexible.

·      Highly regarded if you have language skills ineither Chinese, Thai, Vietnamese or Korean.

·      Permanent residency in Australia.

Please submit your resume and a cover letter [email protected]

Only shortlisted candidates will be contacted for aninterview.